Sun Life Questions

a) Describe the User, organisational and Technology issues affecting Sun hear and its choice of information systems User Issues * Most agents liked to bring in oneself AMS in their own private offices while a a few(prenominal) chose their laptops in client meetings * As intimately agents did not quiet up formal instruct in AMS just intimate how to use the system through informal schooling, they thought excess training would be useful. * Most agents who did not start surface PCs of their own go along to use AMS on in the flesh(predicate) computers in the branch offices. * many a(prenominal) agents did not know how to type. Organizational Issues * Due to the diversification, SunLife enters into businesses related to its insurance base, including mutual funds, residential mortgages and ad hominem trust operate. The SunLife agents shoulder the obligation for explaining and selling new outputs and services as they did not have a store social movement operation the way most banks did. * Mr Stewart was an actuary by training and did not have a formal background in information systems. * SunLife strongly swear its distribution method, a biography agency system. They considered insurance as a push product and felt that dedicated gross sales agents enabled SunLife to provide monetary counsel and products appropriate to each individual.

SunLifes advertising causa focused on its agents. * The marketing system officer assigning would be a challenge because thither was really no direction. * SunLife preferred to hire agents who had not been in the industry * The club experienced fairly high leve ls of indirect and disk strike costs. T! echnology Issues * The insurance industry has always been information intensive. In 1957, the purchase of the first-generation UNIVAC computer make the company to automate its dish antenna keeping process. * The AlIS system had grown more and more briary to maintain, replace the ALIS, then the company planned to move from a record-keeping system that was policy-centred to...If you want to get a full essay, stand for it on our website: OrderEssay.net

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